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Thruwise

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Cookies & browser storage

What this browser remembers.

Cookies are only part of the story. This notice also covers local drafts, display preferences and our current traffic measurement.

Sign-in uses authentication cookies.

Problem and response drafts stay in this browser until submitted.

The current ad module adds no advertiser cookies.

1. What these technologies do

Cookies and browser storage support sign-in, remember settings and keep unsent drafts. Drafts stored in your browser do not sync across devices.

2. What we store and for how long

The table explains storage purposes, providers and retention periods. A cookie’s storage period does not mean you remain signed in for that entire time.

Type of storageProviderPurposeRetention
Sign-in and security — cookiesSupabaseMaintaining your session and supporting secure sign-in and account recovery.Up to 400 days, subject to renewal. One-time information is removed after use. A session may end sooner, for example when you sign out.
Language choice — cookieThruwiseRemembering your selected language.For the browser session.
Welcome display — cookieThruwiseRemembering the expanded or compact welcome display.Up to 90 days after the display is shown or its setting changes.
Guest drafts — browser storageThruwiseKeeping unsent text, including during sign-in.Normally until the tab session ends; your browser may restore it. You can remove the draft or clear your browser data.
Account drafts — browser storageThruwiseKeeping unsent problems and experiences.Until removed through the form or by clearing browser data. There is no fixed automatic deletion period.
Visit statistics — browser storageBetterdataDistinguishing visits and measuring website usage.Until browser data is cleared or measurement is opted out of following the provider’s instructions.

3. Traffic measurement

We use Vercel Web Analytics for aggregated visit statistics, including viewed pages, referral sources, device type and approximate geographic area. The service does not use cookies to recognise visitors. Information used to distinguish visits is discarded after 24 hours; this is not the retention period for aggregated statistics.

Measurement involves technical connection data. We do not send problem text, drafts or private messages to these statistics.

We also use Betterdata for visit and website-usage statistics. Betterdata receives information about viewed pages, referral sources and technical connection data. Its default configuration stores a random visitor identifier in browser storage.

4. Advertisements and external services

Image advertisements are selected for the page, its topic and language. The current module does not use advertising cookies, behavioural profiling or advertisers’ external tracking tools.

Clicking an advertisement or profile link opens an external service, which can use its own technologies. Google sign-in and externally hosted avatars can also involve requests to Google or the relevant image host; their policies apply to their own processing.

5. Your choices

The site language may be selected automatically from the connection country or browser settings; you can change it manually. You can also change the welcome display. Your browser settings let you inspect, block or delete cookies and stored data. Removing them may sign you out or permanently delete unsent drafts.

The service currently has no settings centre for optional advertising cookies because its ad module does not use them. Before introducing technologies that require consent, the operator must provide the relevant information and obtain consent.

6. Contact and related information

Networking Union sp. z o.o. operates Thruwise. Write to hello@thruwise.com about cookies or browser storage. The privacy policy explains account data, providers and your data rights. We update this inventory when the implementation changes.